Clicking Message button from approved reviewer page starts a new conversation

Solved Public 4 comments

Arvana Robinson Arvana Robinson 08/24/2015 11:34
If I click on the Message button next to a reviewer on the "Filter by Status -> Only approved" page... What I would expect: to be taken to an existing conversation with that reviewer, it it exists, or create a new conversation if one doesn't already exist. What actually happens: it always starts a new conversation. Why this is an issue: If I've asked a potential reviewer questions, or need to ask them for clarification before sending them a product, I want to directly access previous messages with that reviewer from the Approved page. For example, whether that reviewer has Amazon Prime or needs to have the product shipped directly. As the site is now, I have to search through my Messages page to find each previous conversation before I can proceed. Thanks for taking feedback and making this site even better!
Paul Blum Paul Blum 08/26/2015 23:20
Hi Arvana, you are saying that if there is a conversation for that particular promotion and applicant that it should just continue the conversation?
Arvana Robinson Arvana Robinson 08/27/2015 11:08
You hit the nail on the head. :)
Paul Blum Paul Blum 09/15/2015 01:49
Hi Arvana, I will close the ticket now. Best Regards, Paul

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