Number of promotions

In progress Public 6 comments

Ryan Aldrich Ryan Aldrich 03/27/2017 07:46
Hello, I currently have the gold plan which includes 10 promotions, as of right now I have 8 active and one pending but website keeps saying i'm already at 10? Please help. Thank you!
Paul Blum Paul Blum 03/28/2017 23:15
Hi Ryan, i have tried to find where do you get them message about 10 active promotion, but i could not reproduce your issue. Could you please give me some more info about this?
Ryan Aldrich Ryan Aldrich 04/03/2017 06:43
This is the error message I get, it will only allow me to have 9 active promotions vs. 10. "You have reached the maximum number (10) of active/submitted promotions (9 active promotions, 1 submitted promotion). If you want, you can switch to another subscription plan on our PLANS & PRICING page."
Paul Blum Paul Blum 04/03/2017 23:11
If you have 9 active and 1 submitted promotion, it is counted as 10 active promotions. It is because we do not count in admin are how much active promotions do you have when we are reviewing your submitted promotions. That one submitted will be approved or denied within few hours, and then if it is approved you will have 10 active promotions.
Ryan Aldrich Ryan Aldrich 04/04/2017 05:11
I currently have 8 active promotions running and when i'm trying to submit just one after that it says I've reached 10, with no other ones pending. I've been using the giveaway service for months now and have never had this issue, I've always been able to submit or have 10 active promotions. Sorry, this is difficult to explain, long story short, it will only let me have 8 active promotions at once.
Paul Blum Paul Blum 04/04/2017 22:45

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