Business marked item as shipped, it wasn't and is counting against my verification %

Answered Public 2 comments

Michele Gallagher Michele Gallagher 12/19/2015 17:27
I applied for this promotion: Ultra Slim Lightweight Flexible IPhone 6/6S Scratch Resistant Soft TPU Case Promotion and then realized that the phone cover would not work with my phone. The business approved me for the promotion and marked the item as shipped. When I saw this I let them know that I would not order it because it wasnt right for my phone. They agreed and thanked me, but since they already marked it as shipped it's counting against my verification %. Can you help me opt out of this promotion even though it was marked as shipped - we both agreed not to go through with the promotion and review. Thanks for your help
Paul Blum Paul Blum 12/21/2015 01:03
Dear Michele, We have removed you from "Ultra Slim Lightweight Flexible IPhone 6/6S Scratch Resistant Soft TPU Case Promotion" and your verification will be recalculated. Please feel free to contact us if you have any more problems regarding this issue. Best Regards, Paul

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